What should I do if the chat does not understand my answer?

✅ In Short

Rephrase simply, with a short sentence and one piece of information per message.

🧭 What You Need to Understand

• An answer that is too long can mix several topics.
• An abbreviation or ambiguous term can be misunderstood.
• The chat understands better when the answer directly matches the question asked.

🧩 Why It Matters

The creation process works better when each step stays clear. An answer given too quickly can lead to the wrong next question, the wrong legal form, or information that must be corrected later. The goal is not to know everything from the start, but to move forward with reliable, understandable answers that are easy to check.

💡 Simple Example

For example, if you answer “same as my friend” or “like a normal company”, the chat may not know what to record. Rephrase with a direct sentence: “I am creating a SASU alone for a marketing consulting activity”.

🔎 Do Not Confuse

The chat is not a simple open messaging box where all information can be mixed together without order. It is a guided process: some answers are used to build the next steps. If you have a separate question, ask it clearly, but also finish the current step.

🛠️ How to Do It on Leegal

• First answer the main question.
• Then add useful details in a second message if needed.
• Use the terms shown by Leegal when they are proposed.

⚠️ Points to Check

• Avoid answers such as “as usual”, “same” or “you already know”.
• If the situation is complex, clearly say that it requires a check.

📌 Key Takeaway

A short, clear and direct answer usually helps unblock the step faster.

Related articles

• How does the Leegal chat work?
• Why does Leegal ask me questions step by step?
• Can I go back in the process?

Updated on: 09/07/2026